Rick Ford Rick Ford's Profile Page

Rick Ford Rick Ford

0 Course Enrolled • 0 Course Completed

Biography

Quiz Realistic CRT-261 Certification Questions - Certification Preparation for Service Cloud Consultant Simulations Pdf

BONUS!!! Download part of Exams4sures CRT-261 dumps for free: https://drive.google.com/open?id=150MBHji14HKaEQDLbjM_7Ok-74yEGMXZ

If you are considering to get help from the exam braindumps for you to pass the exam, you need to get a reliable and authentic valid CRT-261 study material, which will help you to pass exams with an ease. But, this is also a must have updated CRT-261 exam questions to save you from the tedious task of collecting resources from multiple sources. And at the same time, the CRT-261 learning guide must stand the test of the market and can make the customers understood by all over the world. And these are exactly the advantages of our CRT-261 practice engine has. Just come and have a try!

Salesforce CRT-261 Certification is ideal for professionals who are looking to enhance their career in the field of Service Cloud. Certification Preparation for Service Cloud Consultant certification is recognized globally and is highly valued by employers. Certification Preparation for Service Cloud Consultant certification validates the candidate's knowledge and skills in Service Cloud and provides them with a competitive advantage in the job market.

>> CRT-261 Certification Questions <<

CRT-261 Certification Questions: Unparalleled Certification Preparation for Service Cloud Consultant - Free PDF Quiz 2025 CRT-261

Certification Preparation for Service Cloud Consultant has introduced practice test (desktop and web-based) for the students so they can practice anytime in an easy way. The Certification Preparation for Service Cloud Consultant (CRT-261) practice tests are customizable which means the students can set the time and questions according to their needs. The CRT-261 Practice Tests have unlimited tries so that the users don't make extra mistakes when giving it the next time. Candidates can access the previously given tries from the history and avoid making mistakes in the final examination.

Salesforce Certification Preparation for Service Cloud Consultant Sample Questions (Q189-Q194):

NEW QUESTION # 189
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?

A. Salesforce Content
B. Classic Knowledge
C. Salesforce Files
D. Lightning Knowledge

Answer: B

NEW QUESTION # 190
The project manager on a Service Cloud implementation is responsible for coordinating user acceptance testing (UAT) for a customer. Which tasks should be completed prior to UAT? (Choose 2)

A. Approval of test scripts from the business lead
B. Verification of the production migration checklist
C. Fund customer approval on training materials
D. Verification that sample data has been loaded

Answer: A,D

NEW QUESTION # 191
Cloud Kicks (CK) has service agents based in North America and Europe respond to new leads created in Salesforce. The lead record includes the language spoken: English, French, or 5panish.
In CK's industry, the time to contact after a lead expresses interest is a critical success factor. Most service agents speak a single language and a few are multilingual.
What is the recommended feature to meet the requirements?

A. Skills-Based Routing
B. Lead Assignment Rules
C. Lightning Flow for Service
D. Queue-Based Routing

Answer: A

NEW QUESTION # 192
What should a consultant recommend service agents use?

A. Recommendation Strategy Metrics related list.
B. History tab on the Actions & Recommendations comporent.
C. Paused now interviews Lightning Component.
D. Einstein Next Best Action Strategy Guilder.

Answer: B

Explanation:
Explanation
The History tab on the Actions & Recommendations component is a feature that service agents can use to review the actions they have taken on a case, such as applying macros, sending emails, or updating fields. The History tab also shows the outcome of each action, such as success, failure, or partial success. This helps agents keep track of their progress and troubleshoot any issues. Verified References: : Review Your Actions History

NEW QUESTION # 193
Universal Containers wants to allow customers to send messages to agents in Service Console via their preferred mobile app.
Which feature should a consultant recommend?

A. Einstein Bots
B. Messaging
C. OmniStudio

Answer: B

Explanation:
To enable customers to send messages via their preferred mobile app to agents in the Service Console, the
"Messaging" feature in Salesforce is recommended. This feature integrates various messaging platforms with the Service Cloud, allowing agents to communicate with customers through their preferred channels, enhancing customer experience and engagement.

NEW QUESTION # 194
......

As we all know, certificates are an essential part of one’s resume, which can make your resume more prominent than others, making it easier for you to get the job you want. For example, the social acceptance of CRT-261 certification now is higher and higher. If you also want to get this certificate to increase your job opportunities, please take a few minutes to see our CRT-261 Study Materials. Carefully written and constantly updated content can make you keep up with the changing direction of the exam, without aimlessly learning and wasting energy.

CRT-261 Simulations Pdf: https://www.exams4sures.com/Salesforce/CRT-261-practice-exam-dumps.html

BONUS!!! Download part of Exams4sures CRT-261 dumps for free: https://drive.google.com/open?id=150MBHji14HKaEQDLbjM_7Ok-74yEGMXZ